Printing labels for Baker online orders is a practical way to ensure your customers' product reservations are filled accurately and promptly. By integrating the DYMO LabelWriter 450 with your Baker Kitchen, a label will automatically print as soon as you accept any new order.
What to Purchase
Our current integration is with the DYMO LabelWriter 450. You'll need to use either LW Shipping Labels 2 5/16" x 4" (SKU 30256) or LW Shipping Labels 2 1/8" x 4" (SKU 30323) along with the LabelWriter.
Please note that any integration that allows for Order Push may prevent the LabelWriter from automatically printing. If you have integrated Baker with your point of sale and use Order Push, you can still print labels but the process will be manual. We will explain more about this below.
Setting Up the DYMO LabelWriter 450
Install your DYMO LabelWriter 450 according to the manufacturer's instructions. You'll need to download the latest driver as part of this process, which can be found here:
Windows OS - download here
Mac OSX - download here
Once you've downloaded the driver, open the file and unzip. You'll see one section for Mac files and another section for PC files. Pick the file that's right for your system and download the file inside the folder.
Once you install the file, you should see a DYMO icon appear on your computer's toolbar. On a Mac device, it will show up at the top. On a PC, it should show on the bottom. The icon will look something like what's below.
Print a Test Page
With the LabelWriter installed and connected, open up any website (https://trybaker.com for example) and right-click anywhere on the page. You will want to select the prompt to print the page and ensure that the default printer or destination is set to DYMO LabelWriter 450.
Once the LabelWriter is set as the printer's destination, go ahead and print. If all is well, the page you're on will print through the DYMO LabelWriter 450.
Set Up and Test the Integration
Once your LabelWriter is setup and you've successfully printed a test page, reach out to Baker's support team by using the turquoise chat button in your Kitchen or emailing email@example.com. You can let us know that you've purchased a DYMO LabelWriter 450 and would like to get the integration setup; there is one switch that we need to flip, if you will, to make this happen.
Once we've let you know that your Kitchen is ready to print, you can place your a test order from your Shop page. As long as you are not using the Order Push between Baker and your point of sale, you will see the new order on a purple splash screen on your Kitchen's Orders page like usual. One telltale sign that the integration is working properly will be the appearance of a Print Label slider button below the ACCEPT ORDER button and above the Message Customer box.
If you do not want to print a label for an order, click the Print Label slider button and then accept the order. While testing the integration out, though, keep it as-is and click ACCEPT ORDER. If all is working properly, the label will automatically spit out of the DYMO LabelWriter 450.
For those taking advantage of Order Push between Baker and your point of sale, accepting the order should look unfamiliar to you. Order Push typically puts Baker online reservations directly into the AWAITING FULFILLMENT area of your Orders page. Once the order is in AWAITING FULFILLMENT, you can still take advantage of our printer integration.
Clicking the Print Label button will allow you to print a label for any order that comes in. Printed labels look like this:
Troubleshoot the LabelWriter Integration
Many factors can influence whether Baker's integration with the DYMO LabelWriter 450 is working properly. If accepting an order and/or clicking Print Label doesn't seem to be working properly, try the following steps:
- Ensure your web browser is up-to-date. Occasionally out-of-date browser versions cause this integration to stop working. This website will let you know if it's updated!
- Right-click on any web page to check and see if the DYMO LabelWriter 450 is your default printer or destination. Print a test page while you're doing this to make sure the connection is working properly.
- Check to make sure the Print Label slider button shows on new orders and/or ensure that Print Label shows on orders in the AWAITING FULFILLMENT area of your Orders page.
- Clear your web browser's cache. Occasionally items stored in the cache can mess with the communication between your Kitchen and the LabelWriter.
- Shut down your computer as well as the LabelWriter. Turn both devices back on, place a test order, and accept it to see if the integration is working again.
If none of the above works, please reach out to Baker's support team by using the turquoise chat button in your Kitchen or email firstname.lastname@example.org for further assistance.